Enterprise Services

Enterprise Services

Everything begins in the heart.
Listen attentively to our customers and establish a customer-centric service standard.

After-sales service

Pre-sales · Thoughtful Service Standards

Everything begins with the heart; we patiently await the voice of every customer.

Turn listening into the starting point of service, and weave care into every step of the process.

We refine our service standards to be exceptionally attentive, ensuring that every trust placed in us is met with a warm and thoughtful response.

Scene Experience

Scene Experience

The new-generation showroom creates an immersive, multi-sensory experience space.
Immersive, real-world home settings for deep engagement.
Allow users to immerse themselves in an experiential, lifestyle‑inspired aesthetic.
Spatial planning

Spatial planning

According to the user’s floor plan
Determine the space category and circulation flow functions.
Custom-made

Custom-made

Centered on family members’ aesthetic preferences and lifestyle habits
Understanding family members’ preferences for design style
Personalized needs, customized exclusive solutions
Smart Quotation

Smart Quotation

One-click budget generation for floor plans
Quickly master your budget, with expenses clearly visible.

 

 

 

Worry-free after-sales service, peace of mind for your home.

 

WISE GUYS Home – One File per Household + One-on-One Follow-Up, Worry-Free After-Sales Service

 

 

 

 

 

 

One household, one file.

 

Dedicated service profile, recording product information.

Service journey, precisely aligning with needs.

 

 

 

 

 

Quick response

 

Customer service is available 24/7 for after-sales inquiries.

Response within 24 hours; on-site service within 48 hours (in urban areas).

 

 

 

 

 

One-on-one follow-up

 

Dedicated after-sales consultant provides end-to-end support.

No need for repeated communication—issues are resolved end-to-end.

 

 

 

 

 

Worry-free throughout the entire process

 

Free maintenance during the warranty period, lifetime service.

Providing consulting services for worry-free homeownership.